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iCALL TISS Helpline & Portal: India's Academic Gold Standard for Crisis Care

By Tanuj Suthar, Counselling Psychologist · 1 June 2026

A thorough review of iCALL (by Tata Institute of Social Sciences), evaluating its free telephone counseling, email support, and mental health research portal.


Clinical Assessment of iCALL TISS

Initiated in 2012 by the School of Human Ecology at the Tata Institute of Social Sciences (TISS) Mumbai, iCALL is one of India's most vital institutional mental health resources. It provides free, confidential, multilingual psychosocial counseling via phone and email. Staffed by qualified counselors who undergo rigorous sensitivity training, iCALL is widely celebrated for its affirmative stance toward gender diversity and marginalized communities.

Pros & Cons

Seeking specialized, long-term systems psychology therapy beyond emergency helpline triage? Schedule your private session with Tanuj Suthar.

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